Sinnett Jones Training 'Business Services'
See your Company through your Customers eyes and 'Maximise your True Potential’
Sinnett Jones Training (SJT) is a small but exclusive
company based in the Shrewsbury area. The directors are Jean Sinnett and David
Jones, who are also the authors of ‘Living Your Dream Forever.’ This is a successful
personal development publication concentrating on ‘people, life and workplace
skills’ which is published by the International Publisher John Hunt Publishing and
is available in all good bookshops worldwide. A follow up book with a further
wide range of such skills is almost complete.
Jean is a very experienced local business lady who has owned
several successful businesses and is qualified as an image, training and life coach
consultant. David is a retired RAF Officer and has world wide aviation experience
as aircrew and air traffic control, employed in the operational, training and
examining roles. He is now a PR and media
consultant, helping to achieve a multi million pound turnover in his family’s
extremely successful Shropshire based company.
The most successful businesses recognise the fact that
excellent customer service and company image is paramount. To help your company
achieve its maximum potential SJT operate a ‘Business
Troubleshooting Initiative.’ The aim is to increase company sales, marketing
and growth potential by means of an ‘in depth’ research of the company customer
service and relevant operating procedures, and then recommending any corrective
measures to achieve that aim. SJT procedures are straight forward and
expeditious. Following an initial interview with management and then carrying
out an ‘in house’ company research, SJT will provide management with a detailed
list of recommendations for their consideration. Management may then choose to implement
the recommendations internally or instruct SJT to carry out any of the
corrective measures they deem fit. Jean and David do point out however, that in
their own experience, any such recommended changes or actions, especially with
regard to staff ‘terms of reference,’ require a diplomatic as well as
psychological approach in order to achieve the correct motivational attitude of
the staff themselves; when motivated in the right way the staff will realise
that the changes are essential for both the company and their own career
aspirations. Jean and David are
consummate professionals who regard any such ‘adaptive business environmental
skills’ as mandatory, especially when dealing with any person in the workplace.
During the research phase SJT will look at the business
first point of contact(s), company image, time management and delegation,
personal service, personal appearance and dress standards, telephone manner,
teamwork and many other aspects of the business and work place environment. All
comments and written material will of course be subject to total confidence and
‘management eyes only.’ SJT always act in an extremely unobtrusive and friendly
way during all phases of their procedures. They pride themselves on their ability
to achieve the tasked objectives in a diplomatic manner. David highlights his
extensive experience as a training manager and examiner in a multi tasking,
tense aviation career environment, as an excellent example of such skills, while Jean can recount her business
experience which spans over 30 years and her ‘life coaching’ and ‘presentation skills.’
Jean and David’s book ‘Living Your Dream Forever’ includes
many essential personal and work place skills. Chapter titles include
Confidence, Image, Communicating, Self Motivation, Presentation Skills,
Etiquette and Coaching. As a realistic consolidation and to teach the value of
this important subject matter, the authors have created a unique theoretical
television programme at the end of the book; technical research was hosted by
GMTV. A very successful initial book launch was held at Waterstones bookstore
in Shrewsbury and the publication can be viewed as a snapshot at amazon.co.uk
books or via Google search. Sally Bunn’s review of the book for the West Midlands
press is excellent. SJT full profile is available at www.jeansinnett,co,uk or, again, via Google search.
If you think that your business could benefit from SJT services
in order to help you achieve your aims and true potential, or if you wish to
request any further information, please do not hesitate to contact Jean or
David at SJT. Please reply by e-mail or tel 01743 860393.
E-mail: DAVIDS0065@GMAIL.COM
Jean Sinnett web link: WWW.JEANSINNETT.CO.UK
Jean Sinnett web link: WWW.JEANSINNETT.CO.UK
